So happy with the service, and quickness for finishing the job as per the time told, with my situation I need to get the work done in one day which you guys had done. Karan did well as promised. Would recommend you guys to my friends. Thanks
Hired Sun Flooring imports for ground floor tiles installation and first floor SPC floor boards. Ground floor is 116 sq mtrs area and first floor area is 136 sq mtr , sent them both manual and computerised measured plan from builders. They quote me 1200x600 tiles $73 per sq mtr and SPC boards $46 psm including installation. They delayed due tiler availability and material imported from overseas, which causing delayed to move in. We were told that tiler was very good n professional. Delivered 7 broken/chipped tiles, also unprofessional tradies wasted a lot offcut, left all rubbish left over in backyard and in garage. Also they left the site n compelted the job without caulking, some areas having uneven surface and left 15 mm gap between skirting.When asked owner of business, he said house owner has to organise the caulking or pay extra charge to them. Advised owner of business that when the issues will be fixed, then I'll pay outstanding amount. When I was busy on important business conference The owner bang the door several times, threatening to break the door. He came inside the house forcefully without my consent with tools, damaged installed flooring n skirting boards and continuously asking money. His behavior was weird n unprofessional. Also overcharged than given quote. Finally I called police n asked to leave the site immediately. They use to charge against boxes used rather actual flooring area. I feel bad for very friendly staff who put efforts over this installation. We are going to lodge the case to ACCC. I wish all the very best who are hiring this business.
Lol.... got ur reply.
I clearly advised u guys not to come on Monday as the deadline was on Saturday.... still u came. Also advised ur staff that u guys can come on Sunday, but u overlooked, on Monday u tried to call me, as I was busy in meeting n was in touch with u on messages. Then 3-4 times u Bang the door, threatening to break the door.
Yes I showed the bad quality of installation, also told u that I'm happy to pay, only when u fixed the issue. U said silicon can cover 15mm gap, what a solution! Despite of replacing tiles. Yes I messaged fantastic job related to floor boards, and quick look on tiles in passage. When had a look underneath the bench top we found the 15mm gap in 4_-5 Tiles...
Ive paid $2000, on 26/10/2019. And paid more $1500 on the day when u were threatening to break the door.
Yes I was on business meeting, conference webinar, and I dont want anyone disturb me so I locked my property and not let u in. ROFL.. Vacuum was there since 3-4 days and why should I vacuum tiles? Lol...Its my home, why should I hide in my own home. Its 1.2milion house, should I worry abt ur bloody $1700? (Which is overcharged to me).
Yes I asked my friend to come and advise u that I'll transfer the money at 2:30, but u decided not to fix the issue, and after only money.
When I got break I came outside to sort out but u asked ur guys to bring to tools and open the flooring. U have damaged the skiting while removing boards and also damaged down pipe when delivered tiles. Ive fully paid off floor boards which u removed. Yes there is oustanding amount related to tiles installation, I agreed to pay once u sort out issue. Plz stop misleading and loot the customers.
Whatever I wrote in previous review, each word is true.
U want the money in advance before fixing the issue.
In fact u r afraid of my review and making story.
U left the site full of garbage n mess in garage n backyard. Stop fooling customers. There is $1700 outstanding and u were asking more $5000, including ur same day labour which I never asked to. The deal was with ur staff member, not with u.
May be u thought, u gonna overcharge and I'll pay it. No man! Im technically sound person. When u realised u cant make me fool, u came and removed flooring, despite of advised not to come. Lol ... on the top u were asking to pay 2 guys labour.
I also wrote a formal complaint letter to ur email, explaning the same issue.
Ur behaviour was rude, abrupt and unprofessional.
Sun Floor (Hoppers crossing) installed my floors two weeks back, great job, quality products and very quick install. Arrthi is really helpful and professional dealing,
Most likely I recommend to contact arrthi and karan ,they will give better idea.
Came and completed measure. Quote would be next day. Never arrived. Resent email to his phone and once again quote would be next day. Quote never arrived. Kept whinging how busy he was.
Received phone call today and follow up quote via email today 10/9 after post. They had wrong email address. Checked SMS and correct email had been sent.
bad quality material. very weak locking mechanism. it will break either during or after installation. the installer raised a question as too why they werent the same as the example he had shown to me (his sample much better) . only to be told thats why they sell them cheaper at sun floors.
From all the flooring Companies I visited, Sun Floors were the best to deal with.
From Aarti's friendly and informative advice to Karan and teams professional installation, I would highly recommend "Sun Floors". They were a pleasure to deal with. Everyone that saw our installed floors were impressed.
This is by far the best flooring company I have ever come across ..best quality products at a competitive Price.
Karan and team did a great job.
Guys if you are looking for kitchen bench top as well than this is the best place to shop to get your stone done.
Thanks to Aarti in helping me to select the color.
The team at Sun Floor Imports were really helpful and the workmanship/quality was top class. We were helped a lot at the showroom to pick the right laminate and the install was scheduled quickly. The install was conducted professionally and the end result has been great. We would highly recommend Sun Floor Imports to anyone looking to update their floors.